Frequently Asked Questions
Everything you need to know about your Instant Pot experience.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy for kitchen appliances?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of delivery for a full refund.
Are Instant Pot inner pots dishwasher safe?
Yes, the stainless steel inner pot, lid, and steam rack are all dishwasher safe. We recommend placing the sealing ring on the top rack for the best results.
Do your products come with a manufacturer's warranty?
All new Instant Pot appliances come with a one-year limited warranty that covers defects in materials and workmanship under normal residential use.
Can I use my Instant Pot if I live outside of North America?
Our North American models are designed for 120V/60Hz outlets. Using a voltage converter or plug adapter with these models is not recommended and will void the warranty.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.